Is KicksCrew Legit: A Sneakerhead’s Guide to Safe Shopping

The number of online shopping platforms has seen tremendous growth over a period of time. KicksCrew is one such platform. This growth, on the one hand, has so many merits, but at the same time, there is also an issue about the legitimacy and authenticity of such platforms. The same goes for this one retailer as well. Understanding the gravity of it, I have decided to answer your question about, is KicksCrew legit. Stay connected to know the answer. 

KicksCrew is an online retailer specializing in sneakers and streetwear, known for offering over 400,000 products, including rare and limited-edition items from brands like Nike, Adidas, and Jordan. It was founded in 2008 and is based in Hong Kong. It operates primarily as an e-commerce platform, with its warehouse and logistics centered in Hong Kong, which facilitates global shipping. 

Is KicksCrew legit? This is the question I shall be dealing with in this article. Stay tuned to know the answer and more. 

What is KicksCrew?

Is KicksCrew Legit

KicksCrew is an online sneaker store based in Hong Kong which is in vogue since 2008. The platform is known for providing a wide variety of kicks. It claims to host 400,000 different styles of sneakers. The kind and variety of Sneakers available at KicksCrew ensure that you get the sneaker of your choice easily. The products are shipped to over 100 countries, with a significant customer base in North America, Europe, and Asia.

Is KicksCrew Legit?

Yes, KicksCrew is legit. It is important to point out that this is one of the most important and pertinent questions asked by most of the customers. There is always a trust issue when it comes to buying stuff online. It is therefore obvious that customers will confirm the legitimacy and authenticity before proceeding with the purchase. 

Now, the question remains: what are the factors that substantiate the legitimacy of KicksCrew? The answer to this question can be summed up in the following pointers: 

  • The products are sourced from verified suppliers only. 
  • The platform is transparent about its origin. 
  • KicksCrew has been in the fray for over a decade. This proves that it is legit and authentic for the reason that it is not possible to maintain a reputation for such an extended period if you are not genuine. 

What are the Features of KicksCrew?

Is KicksCrew Legit

A platform is known for the kind of features it holds. The features distinguish one thing from another. And the same goes for KicksCrew. Here is the list of some of the key features:  

1. Extensive Product Selection

Extensive product selection is what sets it apart from the rest of its contemporaries. It offers 400,000 unique styles of sneakers, apparel, and accessories from major brands like Nike, Adidas, Air Jordan, New Balance, and emerging Asian brands. The choices are enormous, which gives you additional liberty to choose the product of your choice. 

2. Authenticity Guarantee

The authenticity is guaranteed. First of all, the product is sourced from the recognized retailers only. Once the item is received at the warehouse, it undergoes the rigorous vetting process. Each pair of sneakers is tagged with an RFID zip tie for tracking details like purchase date, price, model, and retailer source. 

3. Global Reach

The platform has its presence in over 50 countries. The customers are connected with authorized retailers sourcing products at a competitive price. The orders are shipped to at least 100 countries via trusted couriers like UPS, FedEx, DHL, and others, with shipping costs ranging from $10 to $70 depending on location and method

4. B2B2C Business Model

KicksCrew adopts a model that is a blend of both the B2B and B2C business models. It operates as a platform connecting buyers to verified retailers, brands, not individual sellers, focusing on exclusive launches, overstock, and excess inventory to ensure authenticity and avoid counterfeit issues. This allows the buyers to avail themselves of the options available freely. 

5. Payment Flexibility

Another important feature of KicksCrew is the payment flexibility. It accepts all the major credit cards. The credit cards include Visa, MasterCard, American Express, etc. Besides, PayPal and Klarna are the payment methods that US customers can use to make payments. Ensuring the availability of so many payment methods is aimed at enhancing payment convenience. 

6. Order Tracking 

Order Tracking is one of the most important features. The order tracking feature allows the customer to get to know the exact delivery time of their parcel. It allows you to track your order through account dashboards or confirmation emails, with updates available 24-48 hours after shipment. Standard processing takes 7-10 business days due to authentication.

What Products Does KicksCrew Sell?

If you go through the website of KicksCrew, you will find a massive inventory of more than 400,000 products for men, women, and kids. Even though it is popular for selling sneakers, there are several other categories and a range of sportswear and accessories that they sell. Here is the list of items they sell in addition to sneakers: 

  • Bags
  • Blazer
  • Basketball Jerseys
  • Caps
  • Down Jacket
  • Hoodies
  • Jackets
  • Joggers
  • Watches
  • Sneakers
  • T-shirts

Is KicksCrew Safe: How Does It Ensure Sneaker Authenticity?

Is KicksCrew Legit

Now, the question follows: What are the ways and means adopted by KicksCrew to ensure the authenticity of the Sneaker? Here is the answer to your question: 

1. Stringent Vetting Process: There is a stringent vetting process according to which all the sneakers have to come through their warehouse. This is aimed at ensuring that you get the real deal. 

2. Each Pair is Inspected: Before shipping, each pair of sneakers is inspected thoroughly. The sneaker is inspected for authenticity. And, yes, the KicksCrew sources their products from verified suppliers only, which is yet another method to ensure Sneaker authenticity. 

How to Open a KicksCrew Account and Shop on It?

Note: At the outset, you can buy a product from this retailer outlet as a guest. However, becoming a member of KicksCrew gives you access to enjoy updates on new arrivals and get promotional offers. It also allows you to create a Wishlist.

Here is how to create an account by following the steps below: 

1. Go to the Kicks Crew homepage.

2. Click on the user icon at the top right of the page.

3. Below the “Sign In” button, click on “Create Account.”

4. Fill in your name and email address, and choose a password.

5. Click “Create.” 

6. Once registration is done, an email with the link is sent to you. 

7. Click the link to activate your new account.

The limit to purchase items from KicksCrewis one item per order for the reason that the items come from different suppliers. This is why there is no “Add to Cart” option available. Instead, you will see “Checkout” buttons for each item, which allow you to proceed with the purchase. 

KicksCrew Shipping

Is KicksCrew Legit

The order is usually delivered within seven to ten days. However, this can vary depending in the location and selected delivery method. If you are in the USA, you will receive your parcel in two to six business days. 

The shipping charges for different countries are as follows: 

  •  $35 for the US, Japan, and Vietnam.
  • $40 for Brunei and Indonesia.
  • $45 for Germany, India, Italy, Jordan, Netherlands, New Zealand, Norway, and UAE.
  • $50 for Canada, Denmark, France, Greece, Ireland, Kuwait, Saudi Arabia, Spain, Sweden, Switzerland, and the UK.
  • $55 for Bahrain, the Czech Republic, Hungary, Oman, and Qatar.
  • $60 for Portugal.
  • $64 for Ghana.
  • $65 for Brazil, Iceland, and Mexico.
  • $70 for Israel.

Returns and Refunds: What Happens If You’re Not Satisfied?

KicksCrew does not allow returns. However, there is a catch. You can return your order, but you have to cover the shipping cost. The shipping cost can vary depending on the location you are in. 

In addition, the item has to be in original condition, with the box intact. 

Even, there are many critics of this policy, the good thing is you will get refunds without too much trouble, provided you follow the return policy correctly. 

Pros and Cons of KicksCrew

Is KicksCrew Legit

Like every story and thing for that matter, there are two sides to it. Similarly, KicksCrew has its own pros and cons. Here are some of the pros and cons:  

Pros 

  • Has a huge selection of sneakers. There are over 400,000 styles of products available on the website of KicksCrew. 
  • The authenticity of each pair sold is ensured. The product is thoroughly examined before shipping. 
  • You can find limited editions and hard-to-get sneakers on this platform. 

Cons 

  • Comparative process may be higher when compared to other retailers. 
  • Shipping time can be longer. The delivery depends on location. 
  • Some users report issues with customer service.

Rating of KicksCrew

KicksCrew, an online sneaker and streetwear retailer, has mixed customer ratings across various platforms, reflecting both positive and negative experiences. It scores highly on Trustpilot and RealReviews but poorly on Sitejabber.

1. Trustpilot

On Trustpilot, KicksCrew has a 4.1-star rating from approximately 25,881 reviews, with 72% of reviews being 4 or 5 stars, indicating a generally positive reception. Customers often praise the authenticity of products, the wide selection, and fast shipping in some cases. However, 22% of reviews are 1-star, citing issues like high shipping costs, unexpected import duties, and poor customer service. 

2. Sitejabber

KicksCrew has received a mixed reaction on Sitejabber. A lower rating of 1.4 stars from 66 reviews suggests significant dissatisfaction, with complaints about lengthy processing times (7-10 business days), high refund fees (25%), and slow customer service responses. 

3. RealReviews

KicksCrew has a 4.2-star rating on RealReviews.io based on 54 reviews, indicating a high level of customer satisfaction. Users often highlight the seamless shopping experience and the authenticity of the products as key positives.

My Take: Is KicksCrew Legit?

Is KicksCrew Legit

Now, it is time for my take. There is nothing wrong with purchasing items from KicksCrew. The platform has its presence in scores of countries. You can get an authentic item as it has put in place a robust process of checking the authenticity of the product before shipping it. It is a legitimate platform with a strong reputation for authentic sneakers and a vast selection, but its ratings are polarized due to high fees, shipping delays, and inconsistent customer service. Sneaker enthusiasts may find it reliable for rare finds, but caution is advised due to potential extra costs and return challenges. Always review shipping and return policies before purchasing. 

Also, read Is StockX Legit and Safe

Wrapping Up

So, it has come to the fore that KicksCrew is a legitimate online shopping platform that deals in selling a vast variety of sneakers. The platform is based in Hong Kong but has its presence in over 50 countries. The type of products is not restricted to kicks only. There are several other products in the list of items sold by this shopping platform. The article provides you with a comprehensive and detailed guide about KicksCrew and its authenticity. You can go through this article to know more about it. 

I hope you will find this article helpful. In case something is missing, and you want to add something more to it, feel free to write to us in the comments section. We look forward to your valuable feedback. You can visit our website for more content like this. 

Frequently Asked Questions

1. Are the sneakers sold on KicksCrew authentic?

Yes, generally KicksCrew sells authentic sneakers. It employs a rigorous authentication process, including RFID tags and vetting of retailers, to ensure products are genuine.

2. Does KicksCrew have a physical store or operate only online?

KicksCrew operates primarily as an online retailer based in Hong Kong. There is no widely available information confirming physical store locations. Their business model focuses on e-commerce, shipping products globally from their warehouse.

3. Can I trust KicksCrew with my payment information?

KicksCrew uses secure payment processing methods, including credit cards and PayPal, which are standard for reputable e-commerce sites. There are no widespread reports of data breaches or payment fraud.

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