Is Commense Legit or a Scam? What Shoppers Should Know

Commense was founded in 2021 and is based in New York and Shanghai. In such a short span of time, it has become one of the prime stores for women. It basically offers them trendy fashion at budget-friendly prices. However, if you haven’t yet tried the platform, one thing that you might be worried about is whether Commense is legit or not. 

If you have just heard about it and have no idea about it, don’t worry. Here is a complete blog that will help you get detailed knowledge about the platform. It also answers the most common question, “Is Commense legit?” So, just dive in and get answers to all your doubts. 

What is Commense?

Commense is an online clothing store for women that combines the growing fashion trends with cost-effective options. If you want to get stylish or good quality casual wear that too at lower prices, Commense is a perfect store for you. It not only provides the best quality products but also takes great care of its customers. It doesn’t matter where you live, Commense provides worldwide shipping, making it easier for every woman to enjoy shopping. 

Is Commense Legit?

While shopping from such online stores, it is very common to get confused about whether the platform is legit or not. As there are millions of users who are shopping from the Commense, we can say that the platform is legit to use. However, to understand its legitimacy, there are different factors that we need to understand:

1. Reputation

The store has gained popularity among women who are looking for stylish clothing at affordable prices. It makes it easy for you to get the latest clothing trends in your wardrobe at lower prices. There are so many repeat customers who praise the store and its products. The repetition of customers is proof of the store’s legitimacy.

2. Quality of the Products

Most of its buyers have given positive reviews about the collection of the store and its fabric. However, during our research, we found there were some users who were not satisfied with the quality of the products, or there were size issues with them. Thus, when you are buying clothes from this store, make sure to go through the reviews and product descriptions.

3. Customer Support

Another factor that determines their legitimacy is the customer support service. Most of the users are satisfied with their customer support team for basic questions. However, with the more complex problems like refunds, some users were unhappy with their delayed replies. 

4. Return Policy

Just like any other clothing store, Commense provides return services for almost every product. You can request a return due to any issue. However, please note that you will have to pay for the return shipping charges unless the product is defective. Thus, make sure to check the policies for any product you are buying. 

5. Product Delivery

This is one of the biggest reasons why many users think it is a scam. Many users have experienced a long delay in the product delivery process. Many users didn’t receive products even after 2 months of ordering. This can happen due to the location you live in. Thus, make sure to check the delivery details during the purchase of the products.

Is Commense Safe?

Yes, Commense is a Safe online store to purchase goods from. Their privacy policy shows how they collect your personal data, like name, email, contact details, payment information, etc., to complete your transaction. This information can be shared with third-party apps like Spotify if needed. However, it can be shared in case of legal obligations. The payment you make is also through secure payment methods. You can use Debit Cards, Credit Cards, etc., to complete it. Also, most of the users of this platform come back to shop from it. This shows that the users find it safe to shop from the platform.

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Commense Shipping and Returns Explained

The products that you order from the platform are usually delivered within 2 to 4 days. If you pre-order any item, it might take more time. Just check the product page. If your order is above US $59 after discounts, you get free shipping. Whereas, if it is low, you will have to pay for the delivery charges. The price that you pay will depend on the type of delivery and the area you live in. 

Usually, there are two types of deliveries:

• Normal Delivery 
• Express Delivery

Normal delivery is the one in which you will receive the products in the standard timings. On the other hand, Express delivery is the one in which you will receive the products faster. The cost of normal delivery can range from $4.99 to $9.99. For express delivery, it can go from $6.99 to $15.99. If you are ordering from US Outlying Territories, the express delivery can go up to $25.99.

The return policy of the website is very simple. Just submit the refund request, pack the product back in the box, and mail it back. You will get the refund once the quality of the product is checked. The refund may take up to 5 days to be credited to your account. 

Please note that the refund will only be credited if the product is in its original quality. Some items can not be refunded. Below we have added the full list of them:

• Products marked as Final Clearance.
• If your order has been paid through Store Credit, it will not be eligible for return or refund.
• Lingerie, tights, socks, and part of the accessories. (Please note that Belts, bags, and shoes are returnable.)
• Matching sets cannot be returned separately.
• If you order swimwear, it must be tried on over underwear. Also, the hygiene liner must not be removed to qualify for a return.

Pros and Cons of Using Commense

Below, we have mentioned the pros and cons of using Commense:

Pros

Below is the list of the benefits that you will get while using Commense:

• All the products that you get from the store are related to the latest trends and fashion. 
• There is no high cost for the products, and you get everything within your budget. 
• The products are delivered all over the world. Now, fashion and affordability can go hand in hand for everyone. 
• Some products are also made with eco-friendly materials. This will help to balance nature without any compromise in the trends. 
• You can shop from casual to party wear clothing. There is a huge variety of products that you will get in the store. 

Cons 

Now that we have understood its benefits, here is the list of drawbacks of using Commense:

• Many users find the sizes inappropriate. Thus, you must check the size chart before purchasing the products. 
• If you do not like the product or the size is small, and you want to replace or return the order, you will have to bear the replacement cost. 
• Some customers also have to deal with delivery delays. You might also have to go through it based on where you live. 

Reviews for Commense

Here are the reviews given on different platforms by Commense’s users:

1. Trustpilot

The rating for this platform on Trustpilot is 4.2 out of 5-star stars. This rating is based on 4172 reviews. Most of the people had a great experience at the store. They have posted good reviews about the products and pricing. As far as the customer support is concerned, they are marked as friendly services. However, the only thing that most of the users have given negative reviews about is the return policy.

2. Site Jabber

To our surprise, the ratings of Commense on Site Jabber are 2.2 based on 71 reviews only. Most of the people who have given their reviews have complained about the delivery delays and return policies. In some cases, customers have also received poor-quality products. 

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So, Is Commense Legit? Our Final Take

Commense is an online store for women where you can shop for the latest trends. According to us, the platform is legitimate to use and combines trendy clothing with affordable pricing. It is a perfect thing for any woman who loves to keep her wardrobe updated. However, one thing that most customers have a problem with is the delay in delivery. 

Some users had to wait for 2 months to receive the product. In addition to that, some buyers have also experienced slow customer care support. Our final take on it is that if you are ready to wait for some time and are confident about paying the return fees, then you can definitely give it a try.

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