Traveluro is a budget-friendly platform that offers the best hotel deals. The platform is known for steep discounts and convenient bookings. But with so many options, frequent travelers want an option that is secure and legit. If you are wondering about the legitimacy of Traveluro, this article is for you. Here, we will discuss, is Traveluro legit or a scam and how it works.
Traveluro has mixed reviews on many websites, which can lead customers to question whether the platform is a hidden gem or a potential hassle. Convenient bookings on Traveluro can be quite luring for travelers, but whether or not it is worth it is discussed in this article, so that you can make an informed decision.
What is Traveluro?
Traveluro is an online travel agency that is known for budget-friendly hotel bookings and travel deals. With its eye-popping hotel discounts and deals, it is quite popular among frequent travelers. It is operated by Holisto LTD, a registered travel company established in 2015.
Online scams and potential risks usually make a traveler back out of booking from a suspicious website. With its mixed reviews, travelers have questioned the platform and whether or not it can live up to its promises.
Is Traveluro Legit?
Traveluro is a legit platform for online booking of hotels. It is not a scam. Although the platform offers convenient and affordable booking options, it still has mixed reviews on the internet. Some users have positive feedback about the platform’s accessibility and user-friendly interface, while others have complained about the challenges with reservations, refunds, and customer service.
The credibility and authenticity of any third-party platform while booking a hotel are something that any traveler can seek. No one wants a bad hotel experience or, worst case scenario, mismanagement of their money. With so many options online, Traveluro, although a legit platform, has still grabbed many negative reviews.
How Does Traveluro Work?
At competitive prices, Traveluro allows travelers to book hotels, flights, and activities. The website is user-friendly, and you can easily access it and secure your next booking. Here is a breakdown of how the platform works:
Step 1: Start With Your Travel Details
Head to the official website and in the search bar, enter your details, including Destination, Travel Dates, Number of Travelers, and Rooms Needed. Once your details are registered, the Traveluro search engine will provide you with a curated list of hotel options that match your criteria.
Step 2: Browse Hotel Options
The list displayed on the screen will help you further narrow your choice. You can now apply a filter to the options available. The filter options include options by price, star rating, guest reviews, or amenities such as free breakfast, Wi-Fi, or pet-friendly policies.
You can compare options according to your needs and then sort your options by priority.
Step 3: Analyze Pricing and Policies
Before finalizing a hotel and securing a booking, carefully understand and watch out for options like pricing, cancellation policy, and other amenities.
Step 4: Make Your Selection and Book
Once you have chosen your option, select the ‘Book Now’ option and fill out the booking form with your contact details. You will receive a confirmation email on your ID. Complete the payment process by providing payment details.
Step 5: Finalize Your Payment
Once you finalize your payment, you will receive a confirmation email on your ID with details like booking reference number, payment receipt, and hotel details.
Step 6: Verify Your Reservation
Contact the hotel directly to verify your booking and share your booking ID and dates to verify your reservation details. You can also share your additional requests, like late check-in, directly with the hotel staff.
Step 7: Prepare for Your Stay
Now, play your arrival according to the check-in date and carry your printed documents with you. Keep an eye on your emails in case there is an update from Traveluro or the hotel.
Pros & Cons of Traveluro
Like any other platform, Traveluro too has both positive and negative features attributed to it. In the below-mentioned section, there’s a breakdown of the pros and cons of Traveluro.
Pros
- User-friendly: It is accessible and the platform is user-friendly, making it easy for travelers to secure their bookings.
- Affordable Prices: It operates by purchasing bookings in bulk at lower rates and then reselling them to consumers. Thus, compared to other alternative platforms, it offers significant savings to its users.
- Wide Selection: It offers a wide range of hotels worldwide with budget-friendly booking options and specific preferences.
Cons
- Unconfirmed Reservations: Users on Reddit and Quora have complained that when they made bookings on the platform, the reservations were not confirmed by the hotel.
- Refund Issues: Refund issue is another major con of the platform. The common complaint of users is difficulty in obtaining refunds for cancellations or booking errors.
- Customer Service Delays: With poor and limited assistance from Traveluro’s support team, customers have had difficulty raising a complaint on the platform.
Ratings of Traveluro
I checked different review platforms to see what is the ranking of Traveluro and what customers are saying. To make things clear, here’s the breakdown of it.
Trustpilot
With over 9000 reviews, Traveluro has a rating of 3.3 stars on Trustpilot, which is average. Among the reviews, customers have complained about the buggy website and lack of customer support.
SiteJabber
On SiteJabber, Traveluro has a rating of 1.4 stars with over 400 reviews. On the platform, one of the customers complained that Traveluro stole their credit card information and hacked their accounts. Another one complained that the platform scammed them for extra money.
Many forums on Reddit like this one also advise against booking with the platform. One user says, “DO NOT! I repeat. DO NOT use Traveluro. This is as close to a scam as you can legally get without being a scam.”
My Verdict: Is Traveluro Legit?
Yes, Traveluro is a legit platform, with its budget-friendly option, you can easily book any hotel across the world. However, with it’s mixed reviews, it is better to be safe than sorry, so I would advise you to check for other alternatives like Agoda, TripAdvisor, Expedia, among others. Keep in mind that if you are duped out of money on the platform, it is quite difficult to get in contact with their support team.
Apart from that, I think the platform needs to build its brand image better, with the online negativity of the platform. The platform needs to up its game, because at the end of the day, it’s neck-to-neck competition in the online travel agency game. It would take no time for customers to make a switch from Traveluro to any other platform, so it’s better to rebuild its brand with better customer service, transparency, and credibility.
Also, read Is Agoda Legit in 2025? Here’s Everything You Need to Know
Wrapping Up
So, is Traveluro legit? Yes, it is a safe and legit platform. It is not a scam. However, the platform is not 100% perfect, and many customers have complained about their bad hotel booking experience on the platform. If you are booking a hotel through it, make sure to understand how the platform works and their refund policies, or you can look for other alternatives as well while booking your hotel.
Frequently Asked Questions
1. Is booking with Traveluro safe?
Yes. Although it has mixed reviews, booking with the platform is safe.
2. Why is Traveluro cheaper?
It operates by purchasing bookings in bulk at lower rates and then reselling them to consumers.
3. Does Traveluro refund?
Most tickets are non-changeable/non-refundable. You need to fill the Contact Us form to get in direct contact with them.
4. Who owns Traveluro?
It is operated by Holisto LTD, a registered travel company established in 2015.